Privacy Policy

Welcome to Come From Away Carvings (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website comefromawaycarvings.com (the “Site”) and make purchases.

Information We Collect

We may collect various types of information, including:

  • Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We may also collect non-personal information about your interactions with our Site, such as your IP address, browser type, pages visited, and time spent on the Site.

How We Use Your Information

We use your information for the following purposes:
  • To process and fulfill your orders.
  • To communicate with you regarding your orders and inquiries.
  • To improve our Site and enhance your shopping experience.
  • To send you newsletters and marketing communications, with your consent.
  • To comply with legal obligations and enforce our terms.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business, such as payment processors (including Square) and shipping companies.
  • Embedded Content: Our Site may include embedded videos from YouTube. When you view these videos, YouTube may collect data about your interaction with the content. We recommend reviewing YouTube’s privacy policy for more information on their data practices.
  • Google Maps: We may use Google Maps to provide location-based services. Google may collect and process data about your location. For more information on how Google collects and uses data, please review Google’s Privacy Policy.
  • Google Analytics: We use Google Analytics to analyze how visitors use our Site. Google Analytics collects information such as your IP address, pages visited, and time spent on the Site. This data is used to improve our services. For more information on how Google Analytics handles data, please review Google’s Privacy Policy.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

As a Canadian resident, you have certain rights regarding your personal information, including:
  • The right to access your personal information.
  • The right to request corrections to your personal information.
  • The right to request deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us at cfacarvings@outlook.com

Cookies - How We Use Them

A cookie is a small file sent to your browser from a web server to be stored on your computer. A cookie cannot give access to your computer or any information stored on your computer.
We use cookies to allow the site to respond to you as an individual by gathering and remembering information about your preferences when using the site so when you next visit the site your preferences for using the site are already set. Cookies are also used to personalize the content you view on the site.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with a revised effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Last Updated: October 21, 2024